Terms and Conditions for Wholistic Formula, LLC

These Terms and Conditions outline the rules and regulations for using the website and services provided by Wholistic Formula, LLC, a Texas-based company. By accessing our website and/or purchasing our products or services, you agree to the following terms and conditions. If you do not agree to these terms, please refrain from using our site or services.

1. General Information

1.1 These Terms and Conditions ("Terms") govern your use of the website, purchase of nutritional supplements, wellness products, use of prescription discount cards, and health coaching services provided by Wholistic Formula, LLC.

1.2 By accessing our website, purchasing products, or subscribing to our services, you agree to these Terms. These Terms apply to all users of the website, including customers, vendors, and browsers.

1.3 Wholistic Formula, LLC reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review these Terms regularly for any changes.

2. Eligibility

2.1 By using our website or purchasing our products and services, you represent that you are at least 18 years of age or have reached the legal age of majority in your jurisdiction of residence, and you agree to abide by all applicable local, state, and federal laws.

2.2 You may not use our services for any illegal or unauthorized purposes, nor may you, in using the services, violate any laws in your jurisdiction, including but not limited to intellectual property laws, consumer protection laws, and privacy regulations.

3. Products and Services

3.1 Nutritional Supplements and Wellness Products

3.1.1 Product Descriptions: All supplements and wellness products are described as accurately as possible. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions or other content available on the website.

3.1.2 Health Disclaimer: The information provided by Wholistic Formula, LLC is for educational purposes only and is not intended as a substitute for professional medical advice. Always consult with a healthcare provider before starting any new supplement regimen, especially if you have underlying health conditions or are taking medications.

3.1.3 Results Not Guaranteed: No statement made on the website or in any marketing materials is meant to guarantee specific health outcomes or results from the use of our products.

3.1.4 Product Availability: All products are subject to availability, and we reserve the right to discontinue or limit quantities of any product without prior notice.

3.2 Prescription Discount Card

3.2.1 The prescription discount card offered by Wholistic Formula, LLC provides discounts on prescription medications at participating pharmacies but is not insurance.

3.2.2 Wholistic Formula, LLC makes no guarantees about the acceptance of the discount card by pharmacies or the savings you may achieve. It is the user’s responsibility to verify pharmacy participation and applicable discounts.

3.2.3 Texas State Compliance: The prescription discount card offered complies with Texas Health and Safety Code Chapter 441. Users of the card must understand that it cannot be combined with state Medicaid programs or other insurance unless specifically stated.

3.3 Health Coaching Services

3.3.1 Our health coaching services are designed for educational and informational purposes only and should not replace professional medical advice, diagnosis, or treatment. Always consult with a licensed healthcare provider before implementing any coaching recommendations.

3.3.2 No Guarantees: We do not make any guarantees regarding outcomes or success from participating in our coaching services. Results may vary based on individual circumstances, adherence to recommendations, and other factors.

3.3.3 Cancellation Policy: Health coaching services may be canceled or rescheduled with at least 24 hours' notice. Cancellations within 24 hours or missed appointments may result in a forfeit of the session or a cancellation fee as specified in your coaching agreement.

4. Payments and Fees

4.1 Pricing and Payment Methods

4.1.1 Pricing: All prices are listed in USD and are subject to change without notice. Applicable taxes and shipping fees will be calculated at checkout.

4.1.2 Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other forms of payment as specified on our website.

4.1.3 Payment Authorization: By submitting your payment information, you authorize Wholistic Formula, LLC to charge the payment method you provide for the total amount of your purchase, including any taxes and fees.

4.2 Sales Tax

4.2.1 Texas Sales Tax: Sales tax will be applied to any orders shipped to addresses in Texas in accordance with Texas state tax regulations. The current sales tax rate is based on local Texas jurisdictions and will be automatically calculated at checkout.

4.2.2 Customers are responsible for any other taxes applicable in their state of residence for orders shipped outside of Texas.

4.3 Disputes

4.3.1 In the event of a billing dispute, please contact us at [email protected]within 30 days of the charge. Any disputes not raised within this period will be considered final.

4.3.2 Wholistic Formula, LLC reserves the right to suspend or terminate access to services for non-payment or unresolved disputes.

5. Shipping and Delivery

5.1 Shipping Policy

5.1.1 Orders are typically processed and shipped within 1-3 business days after the order is placed. Shipping costs and delivery times are calculated at checkout based on your location.

5.1.2 Shipping Providers: We use trusted carriers such as USPS, FedEx, and UPS for delivery. Tracking information will be provided once the order is shipped.

5.1.3 Delivery Estimates: Estimated delivery times are provided during checkout. However, we do not guarantee delivery within these timeframes as shipping may be delayed by unforeseen circumstances such as weather or carrier delays.

5.2 International Orders

5.2.1 International orders may be subject to additional customs fees, taxes, or import duties based on your country’s regulations. These fees are the responsibility of the customer and are not included in the product or shipping costs.

5.3 Damaged or Lost Shipments

5.3.1 In the event your order is lost or damaged during shipping, please contact [Customer Support] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and provide a replacement if necessary.

6. Return and Refund Policy

6.1 Returns

6.1.1 You may return unused, unopened products within 14 days of purchase for a refund, excluding shipping charges. The product must be in its original condition and packaging to be eligible for a refund.

6.1.2 To initiate a return, contact our customer service team at [email protected]for return instructions. Customers are responsible for return shipping costs unless the product is defective or incorrect.

6.2 Refunds

6.2.1 Refunds will be processed within 7-10 business days after we receive the returned product. The refund will be credited to the original payment method.

6.2.2 If you received a discount or promotion on your order, the refund amount will reflect the discounted price.

7. Intellectual Property Rights

7.1 All content on the website, including product descriptions, images, logos, articles, and other materials, is the intellectual property of Wholistic Formula, LLC or its licensors.

7.2 You may not copy, reproduce, distribute, display, sell, or exploit any content on this website without prior written consent from Wholistic Formula, LLC.

7.3 Any unauthorized use of our intellectual property may result in legal action and penalties as allowed under Texas law.

8. Limitation of Liability

8.1 To the maximum extent permitted by law, Wholistic Formula, LLC and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products, services, or website.

8.2 Our total liability for any claim relating to the use of our products or services is limited to the amount you paid for the product or service in question.

9. Governing Law and Dispute Resolution

9.1 These Terms and Conditions are governed by the laws of the State of Texas, without regard to its conflict of law principles.

9.2 Any disputes arising out of or relating to these Terms or your use of the website, products, or services must be resolved through binding arbitration in the State of Texas, in accordance with the rules of the American Arbitration Association.

9.3 You agree to submit to the exclusive jurisdiction and venue of the courts located in Texas for any legal proceedings that are not subject to arbitration.

10. Privacy Policy

10.1 Wholistic Formula, LLC respects your privacy and handles your personal information in accordance with our Privacy Policy. Please review our Privacy Policy for more information about how we collect, use, and protect your data.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Wholistic Formula, LLC
1282 Ocean Breeze Drive, Flower Mound, TX 75028
[email protected]
832-420-4361

By using this website and purchasing from Wholistic Formula, LLC, you acknowledge that you have read, understood, and agree to these Terms and Conditions.